Customer Experience

Tech Experts Explore the Most Prominent Customer Experience Trends

2021 proved to be an incredibly turbulent year for organisations. The impact of the pandemic on customer behaviour continued to…

4 years ago

Digital Space Launch comes to the National Space Centre, Visitors Welcomed!

An out-of-this-world exhibition, complete with a digital space launch, is due to take place at the National Space Centre (NSC) from 3…

4 years ago

Study Shows Passengers Are Positive About Self-Driving Buses

Volvo investigated how passengers feel about travelling on a self-driving bus and how they believe it will affect the future…

4 years ago

In-car payments by your fingerprint: Daimler Mobility and Visa form global technology partnership

Using your car as a payment device may sound odd, but it will be happening very soon. From spring 2022,…

4 years ago

Typetec announces new €1M partnership with AI cybersecurity leader Darktrace

Typetec, one of Ireland’s leading managed IT and cyber security solutions provider, has announced a new partnership with Darktrace to…

4 years ago

How can Older Adults Shop Online in the Future?

In the paper, How can Older Adults Shop Online in the Future? Developing Design Principles for Virtual-Commerce Stores, the Lero…

4 years ago

Every market is different Robert Mars and Stephen Scarman Co-Founders of The PÜRE Collection

The PÜRE Collection is prestige, gender-neutral skincare, that is award-winning, 100% Certified Organic (COSMOS standard), cruelty free, PETA and vegan…

4 years ago

How to make the most of your overlooked resources to create growth

Opera Singers vs Furry Animals What do you do if customers are finding it hard to tell the difference between…

5 years ago

Why Capital One, Jetblue and Trader Joe’s are surprising leaders in customer experience

When I read about customer experience strategies and innovations, the same brand names often came up. There’s a collection of…

5 years ago

90% of Irish Consumers Happy to Test Food Products at Home

In a survey conducted by Innovative Solutions, the majority of Irish consumers were happy to test food, drinks and consumer…

5 years ago

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