Customer Experience

How to deliver exceptional customer experiences with AI

Paul Turley, Senior Director Ireland at ServiceNow, discusses the role of AI in customer service and emphasises the importance of…

7 months ago

Rethinking Customer Experience in the Brand Loyalty Crisis

Guest post by Paul Turley, senior director at ServiceNow Ireland  Fears around rising costs, combined with evolving consumer values, means…

2 years ago

Marketing 6.0 The Future is Immersive Reviewed

As far as non-fiction books go, Marketing 6.0 by Philip Kotler, Hermawan Kartajaya, and Iwan Setiawan was an easy book…

2 years ago

Vodafone invests €3 million across retail stores

Vodafone Ireland has announced a new €3 million investment to upgrade a number of its stores. The new, three-year investment…

2 years ago

The Rokxy Townhouse offers you a unique experience as part of the eviivo collective

Earlier this year the global travel tech company eviivo best known for their property management system the eviivo Suite, and…

3 years ago

Expleo boosts eir customer responsiveness with €1M robotics deal

Expleo, a global technology, engineering and consulting service provider, has announced that it has provided eir with an award-winning robotics…

3 years ago

How to navigate your customer experience during the cost-of-living crisis

Guest article by Simon Morris, VP Solutions Consulting, ServiceNow UK&Ireland Take a moment to think about how the cost-of-living crisis…

3 years ago

Granite Digital acquires digital services agency Continuum

Granite Digital, Ireland’s leading full-service digital agency, has announced that it has acquired Continuum, one of Ireland’s largest digital agencies…

3 years ago

Cookie Disappearance: Only 10% of Irish Firms Prepared for a Cookie-less Future

32% of firms in Ireland say they are “not prepared at all” for a future which will preclude them from…

4 years ago

Report reveals that consumers favour Irish Brands

Consumers are increasingly buying Irish brands as we move on from the global health pandemic brought about by Covid-19, delegates…

4 years ago

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