Services marketing

5 Phone System Features to streamline your business

As we roll into 2019 the need for customer service and speed has never been more prominent. We are in…

7 years ago

This is Why You Should Have All Your Emails and Calls in One Place

Savvy customers are demanding when seeking services, meaning it has become even more important for businesses to adopt more efficient…

7 years ago

The Most Common Challenges Businesses could face in 2019

by Wendy Dessler Running a business is becoming a much more viable way of making a living. Technology and a…

7 years ago

70% of Irish business leaders believe they must put customers first to achieve long-term success

Just under three quarters (70 percent) of Irish business leaders believe they must put customers first if their organisation is…

7 years ago

Virgin Media’s Limerick Team scoops Top National Award for Customer Experience for the second year in a row

Virgin Media, one of Limerick’s biggest employers, has been recognised as having the ‘Best Customer Experience’ by the Irish Customer…

7 years ago

Eishtec gears up for growth and expansion with Heather Reynolds appointed as CEO

Heather Reynolds has been appointed CEO at Eishtec, one of Ireland’s leading customer service providers which employs 1,500 people across…

7 years ago

How customer relationship management software can help with a sales cycle

by Apoorv Bhatnagar of Freshworks.com The majority of sales departments and teams have the same goal of achieving the shortest…

7 years ago

Re-thinking customer service in the digital age

by Nathan Sykes, the founder of Finding an Outlet When eCommerce first reared its head — or online shopping, in…

7 years ago

Genesys – Southern East Africa steps up customer experience focus

Genesys Southern East Africa (SEA) expands as region seeks world-class Customer Experience (CX) solutions CALIFORNIA, United States of America, October…

7 years ago

More about Irish Tech News


Irish Tech News are Ireland’s No. 1 Online Tech Publication and often Ireland’s No.1 Tech Podcast too.


You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news


If you’d like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss.


Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now to find out more about how we can help you reach our audience.


You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.