Customer Experience

Intercom raises $125M from Kleiner Perkins, with Participation from GV (formerly Google Ventures) and Others

Ronan LeonardMarch 27, 2018

Intercom, the first customer platform for internet businesses, has announced a $125 million Series D round, with a post-money valuation of $1.275 billion. The r...

BusinessCutting EdgeInnovationInvestmentIrelandWorld News

IoT – Connecting the dots for a smarter customer experience

Simon CockingMarch 22, 2018

By Denis Lucey, Vice-President of Dell EMC EMEA Commercial Support Services Cultivating a smart customer-first culture can be a challenge for business. With in...

BusinessFuture TrendsIoTLeadership

Exigent Networks, Irish Telecom and Netforce unite under new Paradyn brand in €250K investment

Ronan LeonardMarch 15, 2018

Exigent Networks, Irish Telecom and Netforce announce that they are officially combining with immediate effect into one united technology group under the new Paradyn brand. This combination creates Ireland’s first integrated group of managed IT, secu...

BusinessCutting EdgeCyber SecurityIrelandSecurityUK

WHY ‘outside in’ thinking is essential to business growth

Simon CockingMarch 15, 2018

By Royston Guest Are you thinking ‘inside out’ or ‘outside in’? Great businesses and their leaders think ‘outside in’, the customer is the focal point of ...

BlockchainBusinessInterviewsLeadership

New app aims to change the face of security industry

Ronan LeonardMarch 7, 2018

A unique new app is set to change the face of the security industry in Ireland thanks to a family-friendly company who aim to rewrite the rules of customer enga...

BusinessCutting EdgeDataData VisualisationFuture of WorkInnovationIrelandTech News

Why the human touch is still important in the digital age of customer service

JohnJanuary 11, 2018

By Leslee O’Loughlin, Human Resources Manager Enterprise Rent-A-Car Ireland In this digital age, customer service seems to be an area of business that companies automatically presume is heavily supported and perfectly matched with technology. Cust...

Business

Business showcase : Akita

Edina ZejnilovicDecember 22, 2017

Describe the company – the elevator pitch... Akita is a Customer Success Management platform. Our software helps ensure that your customers get real value from...

BusinessBusiness ShowcaseEducationFeaturedSoftwareTech NewsWorld News

Dell Technologies 2018 Predictions – entering the next era of human machine partnerships

Simon CockingDecember 20, 2017

By Aisling Keegan, Vice-President & General Manager, Dell EMC Ireland If 2017 could be represented in one word, that word would be change. An increasing ...

Cutting EdgeFuture of WorkFuture TrendsInnovation

A guide to achieving transformational B2B Sales

Simon CockingDecember 19, 2017

CxOs really don't want to hear about your features. Tell them this instead. Ever bounced into a sales pitch all excited about a new feature or piece of technology, only to realize that the decision makers you’re addressing couldn’t care less? N...

BusinessMarketing

Podcast

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

DAB Radio insights with Kevin Brannigan, CEO Bay Broadcasting

Crypto

Stripe builds out the economic infrastructure for AI with 288 launches

What Could Your Wallet Look Like in the Future?

Could Crypto iGaming be a game changer in Ireland?

Business Showcase

Over 100 Women in Business attend Tri-County event to mark International Women’s Day 2026

Business Showcase : Wealth Transfer Token (WTT)

HMD Fusion Revolutionizes Smartphones with Smart Outfits and Detox Mode

Reviews

The 8 Laws of Employee Experience: How to Build a Future-Ready Organization, reviewed

There’s Nothing Like This: The Strategic Genius of Taylor Swift, reviewed

Climate Wayfinding Healing Ourselves and the Planet We Call Home, reviewed

Cutting Edge

Gas Networks Ireland Facilitates Biomethane Pilot to Help Produce More Sustainable Whiskey

The Sligo Park Hotel supports the Love Sligo Gift Card

Rethink Ireland & Deloitte launch €1.5m fund to help marginalised communities prepare for the future of work

Interviews

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

Web3’s Hiring Reality Check, Owen Healy on AI Stealing Your Job

Intercom raises $125M from Kleiner Perkins, with Participation from GV (formerly Google Ventures) and Others

IoT – Connecting the dots for a smarter customer experience

Exigent Networks, Irish Telecom and Netforce unite under new Paradyn brand in €250K investment

WHY ‘outside in’ thinking is essential to business growth

New app aims to change the face of security industry

Why the human touch is still important in the digital age of customer service

A guide to achieving transformational B2B Sales

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

DAB Radio insights with Kevin Brannigan, CEO Bay Broadcasting

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