Customer Experience

Interview With Geoff De Weaver, Author of ‘How to Win New Business’

Alison McGuireAugust 31, 2018

What is your background briefly? I have 30+ years of experience in New York City, San Francisco and globally within Advertising/Marketing/Direct/Digital and ...

BrandingBusinessDigital MarketingEntrepreneurInterviewsMarketing

Chatbot Summit Comes to Berlin This October

Alison McGuireAugust 30, 2018

Yoav Barel, Founder of the Chatbot Summit, spoke to Irish Tech News about this event, what to expect, and how it was started. What was the inspiration to sta...

Artificial IntelligenceBotsCutting EdgeEntrepreneurGermanyTech NewsWorld News

What Makes Technology Deliver Good Customer Service

John MulhallAugust 13, 2018

How good customer service can be aided by great technology, yet it can never be replaced by it! Good customer service is looking after your customer so their ‘user experience’ is a positive one each time they purchase goods and/or services from yo...

BusinessCustomer ExperienceTech News

Irish websites take average of 10.25 seconds to fully load on mobile devices, well in excess of ‘three-second rule’, according to new research from Core

Alison McGuireJuly 30, 2018

Grocery retailers have best performing websites, with average load time of 7.4 seconds, while media industry was slowest at 24.4 seconds Websites lose 50...

Digital MarketingEcommerceInternetIrelandResearchSEOWeb

Autoaddress heading in the right direction with deals worth €2.3 million

Alison McGuireJuly 26, 2018

New business worth €2.3 million won over past 18 months Autoaddress revenue increased by 45% in 2017 Twelve thousand delivery drivers used the app ...

BusinessDublinIrelandSoftwareTech NewsTransportTravel

CarTrawler responds to a recent increase in customer complaints involving Green Motion’s UK Franchise Network

Cal O DonnabhainJune 27, 2018

The international car rental company Green Motion’s UK franchise network has been at the receiving end of multiple customer complaints in recent weeks relating to a number of its UK locations. Global B2B travel technology company CarTrawler, who has ...

CarsInnovationTech NewsUK

5 Reasons Why Sales CRM Is Common in USA

Alison McGuireJune 26, 2018

Written by Apoorv Bhatnagar According to sources, CRM is expected to grow three times of what it is today in the next 3 years. The core of any business is t...

ApplicationsBusinessCustomer ExperienceData VisualisationSoftwareUSA

SMART Retail Conference 2018: The Future of Retail

Alison McGuireJune 9, 2018

A one day “SMART Retail” conference is coming to Belfast in September to help Northern Ireland’s retailers and high street traders understand how technology is ...

Artificial IntelligenceAugmented RealityBelfastCutting EdgeEcommerceEventsIrelandVR

How to create a Company Culture of good governance through QA

John MulhallJune 6, 2018

Quality Assurance (QA) is an essential process within any business, but did you know it's also the key to creating a culture of good governance? Martin Ellingham, Senior Product Manager for Aptean (Respond) explains why. How do you know that your bu...

BusinessTech News

Podcast

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

DAB Radio insights with Kevin Brannigan, CEO Bay Broadcasting

Crypto

Stripe builds out the economic infrastructure for AI with 288 launches

What Could Your Wallet Look Like in the Future?

Could Crypto iGaming be a game changer in Ireland?

Business Showcase

Over 100 Women in Business attend Tri-County event to mark International Women’s Day 2026

Business Showcase : Wealth Transfer Token (WTT)

HMD Fusion Revolutionizes Smartphones with Smart Outfits and Detox Mode

Reviews

The 8 Laws of Employee Experience: How to Build a Future-Ready Organization, reviewed

There’s Nothing Like This: The Strategic Genius of Taylor Swift, reviewed

Climate Wayfinding Healing Ourselves and the Planet We Call Home, reviewed

Cutting Edge

Unit4 research reveals professional services firms urgently need to reinvest time

AI-generated online adverts promoting bogus state-backed investment schemes

IRDG & KPMG 2026 Ireland Innovation Index Report

Interviews

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

Web3’s Hiring Reality Check, Owen Healy on AI Stealing Your Job

Chatbot Summit Comes to Berlin This October

What Makes Technology Deliver Good Customer Service

Autoaddress heading in the right direction with deals worth €2.3 million

CarTrawler responds to a recent increase in customer complaints involving Green Motion’s UK Franchise Network

5 Reasons Why Sales CRM Is Common in USA

How to create a Company Culture of good governance through QA

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

DAB Radio insights with Kevin Brannigan, CEO Bay Broadcasting

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