A new survey by Voxpro – powered by TELUS International reveals how consumers feel about CX and technology.
Customer experience (CX) strategies, channels and...
UIB Holdings Pte. Ltd. (UIB) today announced that it has won the ninth annual Aegis Graham Bell Award (AGBA) in the “Innovation in IoT” category for its Unifica...
Comtrade Digital Services today announced that it has developed a flexible chatbot platform, Assisto. The platform, currently being used by airlines and banks, can securely process payments and requests via instant messaging apps such as Facebook Mes...
Comtrade Digital Services today announced that it has created an automated banking platform for the messaging app Viber. The new solution will allow users to ca...
BlackBerry Messenger (or BBM as it's more commonly known as) is an extremely popular service for BlackBerry devices which allows for VOIP calls, File sharing, f...
Viber desktop launched yesterday for Mac and Windows PC's. For me Viber is Skype and Whatsapp combined. An easy to set up app which is available on almost all platforms which is nice to see from a company. All too frequently we see complaints from af...
Viber released their app for BlackBerry some time ago but it only offered a messaging service between Viber users (akin to whatsapp). Now Viber is more known fo...
Viber is a voip app for Android and iOS devices (BlackBerry app is rumoured to be coming soon). Unlike other voip apps such as Skype, viber requires no registra...
