Customer Relationship Management

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage reviewed

By @SimonCocking review of Connected Strategy, Building Continuous Customer Relationships for Competitive Advantage. Available from Amazon here. See more book…

7 years ago

Salesforce Empowers Service Agents with Einstein AI and Quip for Service

Salesforce, the global leader in CRM, today announced new artificial intelligence and productivity solutions that empower customer service agents to…

7 years ago

Women in Tech Tickets for Dublin Tech Summit

To celebrate International Women’s Day, Dublin Tech Summit are offering discounted tickets for women in tech in the hopes of…

7 years ago

75 percent of financial services leaders in Ireland have found customers’ mistrust to have increased significantly over the past three years

For the majority (80 percent) of Irish financial services leaders, customers must come first if their organisation is to succeed…

7 years ago

Irish retailers see digital technology as essential to customer service and long-term success

The vast majority of Irish retail leaders (79 per cent) believe that putting customers first will determine their long-term success,…

7 years ago

OSSM Cloud future-proofs Labquip in €100K deal

OSSM Cloud Solutions, the Dublin-based cloud ERP software provider, today announces that it has customised and installed an Oracle NetSuite…

7 years ago

Salesforce Announces Salesforce Tower Dublin, Commits to Adding 1,500 New Jobs in Ireland

New Salesforce Tower to be one of Ireland’s most sustainable office campuses. Salesforce.org announces $1 million grant to Educate Together, Ireland’s…

7 years ago

5 Phone System Features to streamline your business

As we roll into 2019 the need for customer service and speed has never been more prominent. We are in…

7 years ago

This is Why You Should Have All Your Emails and Calls in One Place

Savvy customers are demanding when seeking services, meaning it has become even more important for businesses to adopt more efficient…

7 years ago

More about Irish Tech News


Irish Tech News are Ireland’s No. 1 Online Tech Publication and often Ireland’s No.1 Tech Podcast too.


You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news


If you’d like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss.


Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now to find out more about how we can help you reach our audience.


You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.