By @SimonCocking
Describe the company – the elevator pitch:
Tilkee is a cloud based app that increases sales team's closing rate and optimises prospect fo...
By Mylvio Mendes
A company always needs to find ways to improve customer service. There ae many different channels such as live chat, email, Instant Messagi...
By Steven Van Belleghem
http://irishtechnews.ie/when-digital-becomes-human-reviewed/
Fuel 2017 – the technology and innovation conference hosted by Belgian media company Medialaan – took place recently. Fuel is a fantastically-run event, and it...
2018 is likely to be a game-changing year for the banking and finance sector. As the General Data Protection Regulation (GDPR) and Revised Payment Service Direc...
Vodafone Ireland has today announced the launch of a new business and IT transformation programme which will see it transform its IT estate, providing customers...
Salesforce, the global leader in CRM, and Dell Technologies have announced a strategic technology agreement. Extending the long-standing relationship between the two companies, Dell Technologies will expand the use of Salesforce's market-leading sale...
By @SimonCocking. Back in 2014/5 we were involved in the Dublin Growth Hackers talks. By then the the word 'growth hacking' was already being used, with nods ov...
By @SimonCocking. Review of 'When digital becomes human' by Steven Van Belleghem Keynote speaker & inspirator on customer centricity in a digital world. Ava...
When is it on?
May 9-11, 2017 in Oakland, CA, USA
How many years has it been going?
5 years - we've also hosted two conferences in London (targeting 1000+ this November)
What was the inspiration to start it?
Customer Success in general...
