Customer Experience

Interview With Geoff De Weaver, Author of ‘How to Win New Business’

What is your background briefly? I have 30+ years of experience in New York City, San Francisco and globally within…

7 years ago

Chatbot Summit Comes to Berlin This October

Yoav Barel, Founder of the Chatbot Summit, spoke to Irish Tech News about this event, what to expect, and how…

7 years ago

What Makes Technology Deliver Good Customer Service

How good customer service can be aided by great technology, yet it can never be replaced by it! Good customer…

7 years ago

Autoaddress heading in the right direction with deals worth €2.3 million

New business worth €2.3 million won over past 18 months  Autoaddress revenue increased by 45% in 2017 Twelve thousand delivery…

8 years ago

CarTrawler responds to a recent increase in customer complaints involving Green Motion’s UK Franchise Network

The international car rental company Green Motion’s UK franchise network has been at the receiving end of multiple customer complaints…

8 years ago

5 Reasons Why Sales CRM Is Common in USA

Written by Apoorv Bhatnagar  According to sources, CRM is expected to grow three times of what it is today in the…

8 years ago

SMART Retail Conference 2018: The Future of Retail

A one day “SMART Retail” conference is coming to Belfast in September to help Northern Ireland’s retailers and high street…

8 years ago

How to create a Company Culture of good governance through QA

Quality Assurance (QA) is an essential process within any business, but did you know it's also the key to creating…

8 years ago

Business Showcase : Changing up the hospitality sector with Preoday

Describe the company – the elevator pitch … Preoday is a digital ordering platform that helps food and retail businesses…

8 years ago

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