Hybrid working has now become a part of our daily lives because of the pandemic and it looks like it won’t be going away anytime soon. It is an evolved version of remote working which involves a combination of remote working and working in the office.
To do this safely and securely requires technology that adapts to a specific users wants and needs. Ronan talks to Paul Hardy Chief Innovation Office at ServiceNow a company that offers such a solution.
Paul talks about what ServiceNow does, security and remote working, what are digital workflows and why they matter, and how data is used. Paul also talks about ServiceNow’s latest eruct Rome, reducing employee fatigue, the shift towards automation, what automation will look like in the future, and how organisations ensure a seamless customer experience
More about ServiceNow:
ServiceNow has recently launched a new version of its industry-leading Now Platform designed for hybrid work, to unlock productivity, reduce employee burnout, and scale innovation across the enterprise. Over the last year, the new world of work has become hybrid.
As a result, ServiceNow has more than doubled the features and functionality of its Now Platform to enable new ways of working for 6,900+ global customers representing more than 80% of the Fortune 500.
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