Written by Alice Jones Are you one of those people who generally think of big names when the word ‘brand’…
By Minter Dial Many companies have decided that being customer centric is the new way forward. Some brands — most…
Marriott International, Inc., the global leader in hospitality, and Salesforce (NYSE: CRM), the global leader in CRM, have announced the global…
By Jay Palter Your customer base has embraced your company’s innovations. Now it’s time to celebrate your achievements within the…
Intercom, the first customer platform for internet businesses, has announced a $125 million Series D round, with a post-money valuation…
By Leslee O’Loughlin, Human Resources Manager Enterprise Rent-A-Car Ireland In this digital age, customer service seems to be an area…
Interview with Barry Tierney, Head of Enterprise Commercial Management & Marketing at Vodafone Ireland What is your background briefly? I…
By@SimonCocking great interview with Fergal Coburn, Head of AIB Digital Products and Payments. We’re delighted to have AIB on board as a main…
Squeezed by falling profits, technology disruption and outside competitors targeting their customers, energy providers face the additional challenge of falling…
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