By Simon Cocking
Describe the company – the elevator pitch
The Rudin Group is a global financial services marketing firm with expertise in three pillars: ...
By @SimonCocking. Review of 'The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business' by Alan Pennington. Available to buy from Amazon here.
Customer Experience (CE) is becoming seen as a key component...
Guest post by Novi, for Irish Tech News, Cyber Security & Managed IT Services. Our proactive #ITServices digitally transform your business & protect you...
Salesforce, the Customer Success Platform and world's number one CRM company, has launched Service Cloud Einstein, the world’s number one intelligent customer ...
Today’s guest podcast is by Carol McManus. Social media consultant, speaker, author, radio host. LinkedIn Lady Show #lilshow Tues 4pm ET & Social Solutions #SoSoShow Wed 4pm ET http://ckcglobalmedia.com
Podcast: Play in new window | Embed
Ho...
By @SimonCocking
Describe the company – the elevator pitch ...
OnePageCRM is a simple, sales tool for small business. We take a to-do list approach to CRM...
Salesforce, the Customer Success Platform and world's #1 CRM company, today issued its Second Annual State of Service research report, surveying more than 2,600...
By @SimonCocking. Interesting interview with Alon Zadka Senior Innovation Lead at Lloyds.
What is your background briefly?
I have been at Lloyds Banking Group for four years, first joining the internal digital strategy team, which alongside mo...