Service-level agreement

Sungard Availability Services achieves Managed Service Provider Partner status from Amazon Web Services

Sungard Availability Services (Sungard AS) has attained the AWS Managed Service Provider (MSP) Partner designation after meeting the criteria of…

7 years ago

Things To Look For In Your Start-Up’s Hosting Company

Written by Jann Chambers  As a start-up, every decision you make is an extremely important one. We all know that the…

8 years ago

What is SaaS and which essential terms should be included in a SaaS agreement

SaaS is the abbreviation for “software as a service”. You may know this under another name, for example, ASP services…

9 years ago

What is an SLA and which essential terms should be included in one?

SLA is the abbreviation for service level agreement. Is an SLA a Software Licence? No. A service level agreement (SLA)…

9 years ago

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