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What to think about when choosing call centre software

by Apoorv Bhatnagar A brilliant product or service alone will no longer guarantee a business’ success. Customer experience trumps everything…

7 years ago

New study finds people more aware of tech support scams

A message pops up on your screen. It screams that your computer is at risk or has been infected by…

7 years ago

Preview: AI Awards Dublin 2018

When and where is it on? 22 November, Gibson Hotel in Dublin How many years has it been going? This…

7 years ago

460,000 non-voters would vote if e-voting permitted – Pure Telecom survey

As voters prepare to hit the polling stations for the presidential election later this month, Pure Telecom announces the results of a…

7 years ago

Are the Big Four auditors going to lose market share?

How can an industry full of conflict and scandal be seen as a beacon of trust? Has trust in the…

7 years ago

Cryptocurrency Events are Good for ICOs, But Being Strategic is Critical

Guest post by David Drake, note: David Drake is on the advisory board for most of the firms mentioned/quoted in…

7 years ago

Business Showcase : webRunes

What is your elevator pitch? The number of Internet users is nearing 4 billion and generated unstructured information doubles every…

7 years ago

Optimising The Customer Experience Through Data Analytics

Guest post by Denis Lucey, Vice-President of Dell EMC EMEA Commercial Support Services At the heart of every successful relationship…

7 years ago

Guest Post: SID Limited’s Strategic Value Addition Partnerships with Sent and URAllowance.

Being one of a very few blockchain startups with a working product already in the market, SID has moved to…

7 years ago

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