Genesys Southern East Africa (SEA) expands as region seeks world-class Customer Experience (CX) solutions CALIFORNIA, United States of America, October…
by Prof. Steven Van Belleghem, expert in customer focus in the digital world and an award-winning author, and his new…
The winners of 8 categories in the it@cork Leaders Awards 2018 were presented with the awards at a sold-out awards…
by Terry Hearn High street chains have been alerting customers to data breaches with what seems like increasing regularity in…
With pressure on results, there are only so many ways that a company or brand can fill the gap. Along…
In New York, there are now two full-fledged Amazon Books stores, both of which were opened in 2017. I visited both sites,…
Why ideas, innovation and opportunity found a new home at SaaStock 2018 Dublin’s RDS played host to SaaStock 2018, which…
During The Linux Foundation's recent Open Networking Summit Europe 2018, I had the opportunity to speak with Dr. Catherine Mulligan,…
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