Customer

Genesys – Southern East Africa steps up customer experience focus

Genesys Southern East Africa (SEA) expands as region seeks world-class Customer Experience (CX) solutions CALIFORNIA, United States of America, October…

8 years ago

Why are Europe and the US falling behind China?

by Prof. Steven Van Belleghem, expert in customer focus in the digital world and an award-winning author, and his new…

8 years ago

Voxpro founders win Tech Person of the Year Award at it@Cork Awards Ceremony

The winners of 8 categories in the it@cork Leaders Awards 2018 were presented with the awards at a sold-out awards…

8 years ago

Want To Drive Revenues? New Customer Acquisition Is A Tricky Path

With pressure on results, there are only so many ways that a company or brand can fill the gap. Along…

8 years ago

Ireland’s Gaeltacht Areas and Scotland announce reciprocal Trade Offices

Ireland’s Gaeltacht Areas and Scotland have announced the establishment of dedicated reciprocal trade offices to provide business support services to…

8 years ago

Amazon’s Blended Bookstore – Brick & Mortar Meets Online as Amazon Keeps Pioneering

In New York, there are now two full-fledged Amazon Books stores, both of which were opened in 2017. I visited both sites,…

8 years ago

SaaStock – Focusing Opportunity and Innovation under One Roof

Why ideas, innovation and opportunity found a new home at SaaStock 2018 Dublin’s RDS played host to SaaStock 2018, which…

8 years ago

Twilio and Stripe announce partnership

Twilio, the cloud communications platform, has announced PAY, a new API that enables developers to easily process payments securely over…

8 years ago

Think exponentially, not incrementally: How the rules of the game are changing in Africa’s banking sector

by Sunil Kaushal, CEO, Africa & Middle East at Standard Chartered Bank FinTech remains to be the most appealing industry…

8 years ago

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