5th Anniversary of European HQ in Dublin

Qualtrics, the world’s leading experience management company, has announced it will look to create over 350 new jobs at the company’s European headquarters in Ireland, bringing the total number of employees in Dublin to 600 within the next four years. The announcement was made by Qualtrics CEO and co-founder Ryan Smith at a special event to mark the fifth anniversary of its European HQ.

Qualtrics also announced it will be expanding its office in Dublin’s city centre which currently oversees the company’s sales, engineering, support, services and client success operations in EMEA. Construction is now underway on a new building at Clarendon Row, and when completed in 2020 the company will occupy a total of 57,000 sq ft.

Addressing employees in the Dublin office this week, CEO and co-founder Ryan Smith said: “Five years ago, we started the European chapter of our story and it has surpassed every expectation we set back in 2013. We now work with over 1,5­00 organisations in EMEA and the success and growth of our business here is testament to the talent we have in Dublin. We are five years in, but we’re just getting started and by expanding our footprint, we expect to continue to grow at a rapid pace and create more jobs in Dublin in the years ahead.”

Qualtrics is a SaaS company whose Experience Management Platform™ helps organizations manage the four core experiences of business—customer, product, employee and brand experiences. Co-founded by CEO Ryan Smith in Provo, Utah in 2002, it has grown to become one of the world’s fastest growing technology companies, employing over 1,900 people. Ireland was Qualtrics’ first international office and the company now operates offices in nine countries on four continents.

Qualtrics has been supported by the Government of Ireland through IDA Ireland.

Welcoming the announcement, Minister for Business, Enterprise and Innovation Heather Humphreys TD said: “I am delighted to see this announcement from Qualtrics that they aim to grow their presence in Ireland by over 350, which would bring their headcount to over 600. This is remarkable growth since the company established in Dublin 5 years ago. Their continued expansion is a great vote of confidence in what we have to offer, and it demonstrates we have the skills and talent available to enable the company to grow and further embed their operations in Ireland.”

Martin Shanahan, CEO of IDA Ireland, also welcomed the announcement, stating: “In 2013, Qualtrics chose to locate its first office outside of the US in Ireland.  Over the past 5 years, the company has grown significantly, which is a testament to its innovative products and talented team members.  Qualtrics’ commitment to more than doubling its footprint in Dublin is a very strong endorsement of the technology ecosystem here. I wish the company continued success and the ongoing support of IDA Ireland.”

Simon O’Kane, Managing Director for Qualtrics EMEA, said: “As we continue our growth and enter an exciting new phase for Qualtrics in EMEA, we need more exceptional people in our sales, support and technical teams in Dublin. It’s an exciting time to join with plenty of opportunities for people to grow, take on new responsibilities and develop their careers at one of the world’s fastest growing technology companies.”

Ryan Smith concluded by paying tribute to the first Qualtrics employee in Europe, the late Dermot Costello, who was EMEA Chairman and who sadly passed away in January. “Dermot was an inspiration to us all. He pioneered the success of Qualtrics in Europe and had a positive impact on everybody he worked with. We remember him for his kindness, his respect for everyone and his tireless positivity. He dedicated his final days to helping others, by promoting our 5 for the Fight campaign which fundraises for cancer research. To date this campaign has raised €140,000 which Qualtrics is proud to match as we continue Dermot’s fight.”


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