Longford County Council launches MyCoCo online payments platform for housing rents

Longford County Council has launched MyCoCo, a new secure online payments platform that allows Local Authority housing tenants to pay rent online, providing a faster and more convenient way to access payment services.

The MyCoCo platform enables Local Authority housing tenants to make payments at a time and place that suits them and supports greater access to digital council services across the county.  This is an additional method for Local Authority housing tenants to make rental payments.  Tenants continue to have the facility to make payments through the household budget, by standing order, by telephone, to the Rent Collector or in person at the Cash Desk.

The online service has been carefully developed and tested in collaboration with Council staff across Housing, Finance and Information Systems, with strong governance and data protection measures in place.

Cathaoirleach of Longford County Council, Cllr Garry Murtagh said, “The launch of the MyCoCo online payments system is another positive step in making local authority services more accessible for the people of Longford. By offering a secure and convenient way to pay housing rents online, the Council is responding to how people want to interact with services today, while continuing to support those who prefer traditional payment methods.”

Chief Executive of Longford County Council, Paddy Mahon, said, “MyCoCo is about improving the customer experience while ensuring strong financial controls and data protection standards. This platform provides a modern, secure and reliable way for Local Authority housing tenants to pay rent online and supports a more efficient service delivery across the organisation.”

The introduction of MyCoCo forms part of Longford County Council’s ongoing programme to digitise services, increase digital inclusion and provide greater choice in how customers engage with the Council. While the platform is currently being rolled out to Local Authority housing tenants, it is planned to extend MyCoCo to other customer groups, including rate payers, in the future.

Customers will continue to be supported through a phased rollout of the platform, with clear guidance and assistance available to those using the service for the first time.

For more information on how to pay online through MyCoCo, visit www.longfordcoco.ie or contact Longford County Council.

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