How Data Can Help Us. Peter Dunne, Chief Data Officer, Bank of Ireland, Finance 2.0, October 23rd

Interesting interview with Peter Dunne, Chief Data Officer, Bank of Ireland, who is speaking at Finance 2.0 – How Data Analytics and Warehousing is Innovating Finance and the Accounting Practice, tonight, October 23rd. See more details here.

What you are doing now?

As the Chief Data Officer I’m responsible for driving Bank of Ireland towards a data driven organisation to enable our customers, colleagues and communities to thrive. We do this through harnessing the power of new and existing data technologies, building confidence in our data and accelerating the adoption of analytics.

How was the last year, what worked well, what didn’t move as quickly as you would have liked?

The Group Data office in its current structure was set up on an Enterprise level in 2018, so it’s been a busy year. Building up the new organisation and brand, and getting the right people in position has been very successful. In particular the Analytics Community of Practice across the bank has helped us to break down silos and with up to 100 attendees at this community event it enables us to
connect and work with other data teams cross functionally.

In parallel we continued to invest and build out our enterprise data infrastructure with the successful implementation of a Cloudera Data lake and Data Science workbench. We continually deliver data value to the bank and customers and again met our target of €10m in new data value in 2019.  This brings us to a cumulative €70m in value to the organisation over the last 3 years.
On the Data Management front, we continued with the rollout of the data management framework of which a key tenant is data ownership.

How Data Can Help Us

This is a huge cultural change and challenge for all organisations and with most cultural change initiatives out there, it took us longer than planned. Ultimately we achieved our goal and the timing was due to the genuine engagement of the teams on the ground wishing to understand the data and how it is used.  This all augurs well for the continued embedding of our data framework as we move forward into the future.

What are your plans for the future?

We will leverage and migrate analytics onto the new technologies we have deployed and this will deliver real data value as well as enable us to continue to focus on customer outcomes, particularly in the ML/AI areas where we can see real use cases emerging.

Organisationally we are developing our people with the introduction of training programs aligned to the Analytics Institute certification process and we are keen to get that program up and running for the team.

What will you be talking about at Finance 2.0?

Mostly I will cover our organisation structure, our approach to data management and analytics culture with an emphasis on business value.

What inspired you to agree to be a speaker at this event?

I am a Chief Data Officer who is a member of the Chartered Institute of Accountants, so I have a unique view on data from both standpoints.  With one foot in both camps I thought I might have an interesting view as a result…..Also the new DAMA Ireland President, Carl Kane is part of my Group
Data Office and didn’t give me much of a choice!!! (Just joking!)

Which influencers and websites do you follow to keep up to date with the latest developments?

I take inspiration from wherever I can LinkedIn, Kaggle etc. but the big influencers for me would be Stephen Brobst, Bill Schmarzo, Tom Davenport.

How can people find out more about what you are working on?

Come and attend the event or join the team!

Peter will be speaking at FINANCE 2.0

“How Data Analytics and Warehousing is Innovating Finance and the Accounting Practice”

See more interviews here.

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