Recently, I attended a family wedding, and it was a most enjoyable day and evening. It was lovely to meet…
The picture above has been hanging on my office wall for over twenty years. Some people I have engaged with…
It’s a costly business to employ customer-facing personnel. (This article will improve their effectiveness) Nobody cares about what you do until…
I’m sitting in my office listening to my clock ticking, and suddenly, I am back in my Aunt Kitty and…
Who told Ronnie Drew, Shane McGowan, Tom Waits or Lisa O'Neill they could sing? They are not singers in the…
Recently, I was asked to help a team of students prepare a pitch important for them and their college. The…
It should not be the day before, and you should not be pulling out your previous slide deck, changing the…
Speakers and their advisors frequently put too much emphasis on body language. It’s not about your gestures, it’s what you…
Recently, I turned up to hear how a group of customer-facing “Business Development Managers” (BDM’s) told the story of their…
It requires a great deal of planning, effort, and cost to finally get the opportunity to talk to a prospective…
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