By @SimonCocking

Describe the company – the elevator pitch

Mahindra Comviva is the global leader in providing mobility solutions. It is a subsidiary of Tech Mahindra and a part of the $19 billion Mahindra Group. With an extensive portfolio spanning mobile finance, content, big data, analytics and data, Mahindra Comviva enables service providers to enhance customer experience, rationalize costs and accelerate revenue growth. Its mobility solutions are deployed by over 130 mobile service providers and financial institutions in over 95 countries, transforming the lives of over two billion people across the world.

Mahindra Comviva’s product portfolio of solutions and services is extensive and is categorized as:
Mobile Financial Solutions
Mobile Data Solutions
Messaging Solutions
Customer Value Management
Digital Lifestyle Solutions
Business Solutions
Managed Services
Converged Mobile Solutions

How are you different?

Mahindra  Comviva is a global leader in mobility solutions and aims to meet the business challenges of tomorrow. Today, every fourth person globally uses a Comviva product.

Our vision is based on three key pillars; Tomorrow Ready; Constant Innovation and Customer-Centricity. Our product lines not only cater to today’s business challenges but have the potential to unearth opportunities where none exist. Moreover, we are continuously developing “industry-first” products, while ensuring the offerings meet the criteria of “first-time right” and “on-time delivery.”

Why will the company/product do well?

For our industry, tomorrow is the only reality. The fast paced innovation that drives our business is unprecedented. We, at Comviva have acknowledged that and all of us have committed ourselves to ‘The Business of Tomorrows’. The Business of Tomorrows defines our intent, how we plan to make businesses better, impact the lives of customers in all markets and unearth opportunities where none exist.

Moreover, this approach is based on our thought leadership focusing on innovation and technology. We aim at making businesses better and impact the lives of customers in all markets. Over the years, we have emerged as a leading player in the global telecommunications space.

Our focus has always been on creating value for our partners and customers. We have achieved this through our portfolio of productized solutions that not only enhance the end-user’s mobile experience but also improve our partners’ business performance. We have enabled this by deploying solutions that exploit legacy investments and have incorporated advanced technology, service delivery and management techniques into its application, platform and service offerings. Our solutions also enable mobile service providers to build customer loyalty and extend customer lifetime on the network, driving revenue growth and improving profitability.

Where are you based?

Comviva’s head office and main research and development (R&D) centre is India. The other R&D centres and offices in India are located in Bangalore and Mumbai. Mahindra Comviva has expanded to serve its customers’ needs, establishing hubs in Asia, Africa, Europe, Latin America and the Middle East through regional offices in Singapore, Bangladesh, Sri Lanka, Kenya, Ghana, Johannesburg, Sharjah, UK, and the US.

When was the company launched?

The company was launched in 1999 and was originally Bharti Telesoft. It was christened Comviva in 2009. Thereafter, Tech Mahindra acquired a 51 per cent stake in 2012 and the company was rebranded to Mahindra Comviva in 2013.

What have been your biggest wins to date?

Over the years, Mahindra Comviva has carved a niche for itself in the global mobility solutions space. A few notable instances include:

Transforming Lives with EcoCash: Mahindra Comviva’s Mobiquity Money

(We bagged the GSMA award for this deployment)

Transforming Lives in Bangladesh through Mobile Financial Solutions

(We bagged the GSMA award for this deployment)
The Content Story in Africa

What type of people (market segment) are you trying to attract to your product?

We would like to ensure our products and solutions reach all leading telecom operators and noted financial institutions.

What tips would you give to others looking to build their business?

Know your customer. The customer knows more than you! We firmly propagate the view that every mobility business ought to be aimed at bettering the lives of our customers, unearthing opportunities where none exist and be prepared for any challenge that the ever-changing telecom space may throw one’s way.

Tell us about your team?

Our People Philosophy is based on our model called ENERGIZE.
The essence of it is reflected in our employer value proposition – Grow. Innovate. Have Fun! It is about a culture that allows you to experiment and grow. You learn from the best of experts and work on best in class products. It is right sized in a manner that ensures everyone has enough to do, and yet stretched to deliver better, cheaper and faster. It allows you to grow and reach your potential. You would often hear us saying “Why not?” instead of “Why”. At Mahindra Comviva you get chances to fail and so that you can succeed. You get to work with cutting edge technologies covering multiple geographies, customers and cultures. It’s also a place where you will find someone listening to you; because your voice counts. Great people practices allow you to have fun, while you contribute towards building prominent mobility solutions for markets across the globe. The open and informal culture at Comviva truly allows you to grow beyond your routine job, work on great innovative platforms; and experiment with ideas. All that while you have fun doing just that!

What are your long-term plans for your product/company?

Overall, the idea is to be one of the biggest, most respected and highly profitable entities in each of the domains we operate in over the next few years.

How do people get in touch with you?

Drop us a line on [email protected] or visit our website, www.mahindracomviva.com


If you would like to have your company featured in the Irish Tech News Business Showcase, get in contact with us at [email protected] or on Twitter: @SimonCocking

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