175 New Jobs in Limerick as Three Expands

Three has announced an expansion of their Castletroy customer experience service to support growing demand from their UK-based business customers. This will be the first time the Irish office has exported services to Three UK’s customers.

The new positions, both full-time and part-time, will open across the next four years, bringing the centre’s almost 400 employees up to 570. They will range from Team Leaders and Customer Care to Operations and Management, across a variety of experience levels.

175 New Jobs in Limerick as Three Expands

Tánaiste & Minister for Enterprise Trade & Employment Leo Varadkar said: “These 175 new jobs for Castletroy are really welcome news from Three Ireland. For over 20 years, Three Ireland has invested in Limerick and the Mid-West region, creating jobs and providing services”.

“These new jobs further strengthen the company’s presence and commitment to Limerick and are a testament to the existing staff in Castletroy. The best of luck to the team with this latest expansion”, Varadkar continued.

The Limerick Centre is in an ideal place to service international clients. The new roles will cover an extensive range of connectivity services such as ICT, IoT, and cost management. Expansion to support UK customers will support job growth and upskilling in Limerick and the wider Mid-West area.

Three’s CEO, Robert Finnegan, said: “Three Ireland has been investing and growing in Limerick for over 20 years, and today, we are reaffirming and increasing that commitment with the creation of these roles”.

The expansion is supported by the Irish Government through IDA Ireland.

IDA CEO Martin Shanahan said of the project: “Three’s decision to expand the strategic operations at its Customer Experience Centre in Limerick is terrific news for the Mid-West Region and demonstrates Three’s confidence in its ability to service international clients from Limerick”.

Today’s announcement, coming as another recent expansion for the telecommunications company, was well-attended. CEO Robert Finnegan, Tánaiste Leo Varadkar, Dónal Travers, Global Head of Technology & CCBS, Deirdre Ardagh, Three, Senior Privacy and Public Policy Counsel, Sarah Connelly, Project Executive, IDA and Andrew Vogelaar, Head of Growth Markets, IDA  were all in attendance.

Robert Finnegan said when making the announcement: “This expansion of operations in our award-winning Limerick Customer Experience Centre demonstrates the strength of Three’s customer service in Ireland and we are very excited to build on the high standard of talent we have”.