Why customer success is vital for your SaaS Startup

Guest post by Tara Thomas from Nudgespot, who were recently featured in a Business Showcase here.  9 out of 10 SaaS companies today are making it a point to hire Customer Success managers. This fairly new role has proliferated with the growth and success of the SaaS model. Customer Success is now integral to a user’s … Continue reading Why customer success is vital for your SaaS Startup