Vodafone research reveals the top concerns for older people using technology

Vodafone Ireland Foundation’s Hi Digital learning platform has been designed for people over the age of 65 with the support of programme partners, ALONE and Active Retirement Ireland. Available at www.hidigital.ie the platform is made for beginners to grow self-confidence with the online basics and support those who are helping to guide them with their digital learning. 

During the pandemic, 79 percent of older people admitted that technology enhanced their ability to stay in touch with loved ones, while 65 percent of over 75s said that the pandemic had given them a better understanding of the importance of technology.  

Well over a third (38%) have visitors to their home less frequently than once a month while 2 in 5 (40%) speak to family or friends every day. 

Almost three in ten (28%) of those over the age of 75 said the pandemic had actually encouraged them to use technology to connect. The main benefits identified to using the internet were, respondents saying that it allowed them to do things more easily (44%), while 43 percent said that it allowed them to keep in touch with others. 

Anne O’Leary, CEO, Vodafone Ireland said, “We have been overwhelmed with the response to the Hi Digital programme and the level of demand we have seen since the programme launch in 2021 with 15,000 users signed up and almost 20,000 sessions completed.” 

“Our research has found that there is a real desire amongst our older people to get online. Hi Digital aims to make this a reality by supporting older people with the help of our charity partners ALONE and Active Retirement Ireland. Our online programme and classes we hope will help decrease isolation and loneliness, allowing older people to stay more connected to family and friends and their community.  

“We know that the pandemic has caused unprecedented suffering and isolation for many, but as we begin to see light at the end of the tunnel, we want to make it even more accessible for older people in our society to gain confidence online. We hope to empower and increase digital literacy amongst older people and through the power of connectivity, help them to become more confident online.” 

Seán Moynihan, CEO of ALONE said, “Older people are eager to improve their digital skills in order to be digitally literate and confident while on the internet. The positive impact that technology is having on older people’s lives was seen during the depths of the pandemic, most importantly with families being able to see each other’s faces while social isolating was at a peak. Now more older people see technology as empowering them in all aspects of their lives and we are here to help.” 

Maureen Kavanagh, CEO of Active Retirement Ireland, said, “We know that many older people in Ireland face digital exclusion as more and more communication, services and opportunities move online. The Hi Digital programme and partnership between Vodafone Ireland, Active Retirement Ireland and ALONE aims to address this by supporting older people to learn essential online skills and build confidence using the internet, empowering them to stay connected in a changing world.” 

Active Retirement Ireland will reach out to older people through our digital ambassadors to show that engaging with the internet and digital platforms is not to be feared but has the potential to open up new worlds of choice and information.” 

See more stories here.