Validation for Daon’s approach to AI governance in identity security

Daon®, The Digital Identity Trust Company, founded by Dermot Desmond has announced that it has achieved ISO/IEC 42001 certification, the international standard for Artificial Intelligence Management Systems (AIMS). The certification, awarded following an independent audit, recognises Daon’s governance of the full lifecycle of AI systems, including risk assessment, model documentation, human oversight, performance monitoring, transparency, accountability, and continuous improvement across its digital identity and fraud prevention solutions. The certification applies across Daon’s global operations, including locations in the United States, Ireland,Serbia, Australia, and the United Kingdom.

ISO/IEC 42001 is the world’s first international management system standard specifically focused on artificial intelligence. As organisations increasingly deploy AI within critical digital infrastructure, the standard establishes requirements to identify, assess, mitigate, monitor, and document risks associated with AI systems while maintaining full transparency accountability.

Daon is one of the first digital identity companies to achieve the new certification at a time when AI is rapidly reshaping fraud prevention and customer onboarding. Financial institutions, governments, and enterprises are increasingly relying on AI-powered technologies to combat deepfakes, synthetic identities, account takeover attempts, and sophisticated impersonation attacks. While organisations face increasing scrutiny around AI governance, the certification helps provide confidence that these controls are operating within an internationally recognised framework.

“We’re long past the point where innovation is the primary focus concerning AI,” said Tom Grissen, CEO at Daon. “The technology now sits at the centre of critical identity and fraud prevention decisions. Organisations need confidence not only in the effectiveness of AI-powered identity systems, but also in how they are governed, monitored, and continuously improved over time. The fact that our AI management system meets this new standard reflects the seriousness with which Daon approaches responsible AI management across our business.”

Daon’s AI capabilities are embedded across its digital identity platform, supporting functions including biometric matching, liveness detection, fraud prevention, document verification, orchestration, and risk analysis. Each AI capability is governed through documented model-level and system-level controls, including model information sheets, risk assessments, lifecycle documentation, monitoring requirements, and transparency artefacts designed to support accountability and customer assurance.

The International Air Transport Association (IATA) is working with Daon to leverage their technology within the IATA Timatic Doc Scan solution.  This enables passengers to capture or upload their travel documents and verify them before arriving at the airport – all within the airline’s existing app or desktop check-in process.  This ensures passengers meet all the immigration regulations before their journey begins.

“Artificial Intelligence will play a critical role in simplifying passenger processing at airports, leading to a much improved passenger experience while at the same time enhancing safety and security.”, said Frederic Leger, SVP Products and Services at IATA. “However, we have to ensure that we put passengers’ rights at the center any time we use AI. Daon also shares this vision, which is one of the reasons IATA is happy to collaborate closely with them to support our travel document security solutions.”

The certification builds upon Daon’s established foundation of internationally recognised standards, including ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 27017, and ISO/IEC 27018, further strengthening the company’s commitment to robust information security, privacy protection, and secure cloud practices in the context of emerging AI technologies.

“Daon’s AI systems are purpose-built for identity verification, authentication, and fraud prevention, using advanced machine learning models rather than generative AI technologies,” continued Grissen. “While Daon’s solutions are classified as limited-risk under the EU AI Act, we have implemented the highest level of trustworthy AI governance because our goal is not simply compliance, it is industry leadership, instilling our clients with the highest level of confidence in how our systems are developed, deployed, and managed.”

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