This article originally appeared on 60 Second Social and is part of the ‘Be Safe. Be Social’ series.

Twitter is adding a featured which has been rumoured as a possibility for some time now to try and help crack down on trolls and abusive behaviour in the Twitter community. Users will now be able to share their block lists with other users who may be getting harassed by the same trolls. This will allow users to block multiple accounts at once instead of blocking them individually as they arise.

A blog post states that the latest update expands the existing mute and block tools on the service. The upgrade is Twitter’s latest attempt to curb abusive messages that some users receive. Twitter has stated in the past that they need to improve when it comes to tackling trolls and online abuse.

In December they rolled out an improved way of flagging abusive tweets and in April they updated their policy which covers “threats of violence against others or promot[ing] violence against others.” The new policy allows them to handle threats of violence much more effectively.

Former CEO Dick Costolo took personal responsibility for the problems several months ago in a leaked internal memo where he said that:

“We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years, It’s no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day.”

Twitter has been working at expanding their toolset over the past number of months to give more power back to the users when it comes to tackling abusive tweets and comments. In their blog post last week the company spoke about the new tools that are being rolled out to users and said that:

“While many users find them useful, we also recognize that some users — those who experience high volumes of unwanted interactions on Twitter — need more sophisticated tools, We also hope these advanced blocking tools will prove useful to the developer community to further improve users’ experience.”

Twitter is certainly taking a much more proactive approach to putting the clamps down on the bullies, at one point the service was over run with trolls and abusive comments and tweets however Twitter is certainly taking the necessary steps to clean it up for the better.


About The Author

Mark is the founder of 60 Second Social media where he provides social media news and digital marketing analysis. He has an Advanced Diploma in Psychology and a Diploma in Digital Marketing And Social Media. You can follow him on Twitter here. You can also follow 60 Second Social on Twitter here. Or you can drop Mark an email at, [email protected]

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