Services marketing

How Call Centre Software Can be Profitable for Your Business

Phones are one of the key channels in which businesses can invest in to further their growth. However, choosing the…

8 years ago

Intercom raises $125M from Kleiner Perkins, with Participation from GV (formerly Google Ventures) and Others

Intercom, the first customer platform for internet businesses, has announced a $125 million Series D round, with a post-money valuation…

8 years ago

IoT – Connecting the dots for a smarter customer experience

By Denis Lucey, Vice-President of Dell EMC EMEA Commercial Support Services Cultivating a smart customer-first culture can be a challenge…

8 years ago

Exigent Networks, Irish Telecom and Netforce unite under new Paradyn brand in €250K investment

Exigent Networks, Irish Telecom and Netforce announce that they are officially combining with immediate effect into one united technology group…

8 years ago

New app aims to change the face of security industry

A unique new app is set to change the face of the security industry in Ireland thanks to a family-friendly…

8 years ago

Why the human touch is still important in the digital age of customer service

By Leslee O’Loughlin, Human Resources Manager Enterprise Rent-A-Car Ireland In this digital age, customer service seems to be an area…

8 years ago

Business showcase : Akita

Describe the company – the elevator pitch... Akita is a Customer Success Management platform. Our software helps ensure that your…

8 years ago

A guide to achieving transformational B2B Sales

CxOs really don't want to hear about your features. Tell them this instead. Ever bounced into a sales pitch all…

8 years ago

10 REASONS WHY EVERY CEO NEEDS TO BE MORE DIGITAL….AND HAVE A STRONG DIGITAL PRESENCE

Latest interesting guest post by Minter Dial “Why should I bother being on social networks?” asked the CEO of a…

8 years ago

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