Even though it may be barely known in the West, Trip.com (formerly Ctrip) are the biggest travel agency in China, with about a million daily active users and al...
As we reach the anniversary since Ireland first went into lockdown, it offers a good opportunity to reflect on the evolution of consumer expectations as a resul...
Genesys Southern East Africa (SEA) expands as region seeks world-class Customer Experience (CX) solutions
CALIFORNIA, United States of America, October 22, 2018 -- Enterprises in Southern East Africa and Mauritius are rapidly stepping up their eff...
Written by Apoorv Bhatnagar
According to sources, CRM is expected to grow three times of what it is today in the next 3 years. The core of any business is t...
By @SimonCocking
Fun interview with Duena Blomstrom FinTech and DigitalExperience Consultant #FinServ25, #NextBank100, Top 15 CityAM Influencer, ExCMO&Hd...
