Genesys Southern East Africa (SEA) expands as region seeks world-class Customer Experience (CX) solutions
CALIFORNIA, United States of America, October 22, 2...
by Prof. Steven Van Belleghem, expert in customer focus in the digital world and an award-winning author, and his new book Customers The Day After Tomorrow is o...
The winners of 8 categories in the it@cork Leaders Awards 2018 were presented with the awards at a sold-out awards ceremony in Cork’s Rochestown Park Hotel last week. From start-ups to global multinationals, as well as innovative ideas coming through...
With pressure on results, there are only so many ways that a company or brand can fill the gap. Along one axe, there is getting new clients while the other axe ...
Ireland’s Gaeltacht Areas and Scotland have announced the establishment of dedicated reciprocal trade offices to provide business support services to companies ...
In New York, there are now two full-fledged Amazon Books stores, both of which were opened in 2017. I visited both sites, one at the Time Warner Center (Columbus Circle) and the other downtown (34th Street). I wanted to record my thoughts about the e...
Why ideas, innovation and opportunity found a new home at SaaStock 2018
Dublin’s RDS played host to SaaStock 2018, which achieved its goal of focusing ideas an...
Twilio, the cloud communications platform, has announced PAY, a new API that enables developers to easily process payments securely over the phone. With just on...
by Sunil Kaushal, CEO, Africa & Middle East at Standard Chartered Bank
FinTech remains to be the most appealing industry for investors as African start-ups look to bridge the financial gap
DUBAI, United Arab Emirates, October 18, 2018 -- An...