customer service

One in five searches now voice activated, artificial intelligence expert reveals

One in five of all searches on a mobile phone is now voice activated and the artificial intelligence, conversational interface…

9 years ago

Winning Facebook Strategies with Mari Smith

By MelanieBoylan #Training #Business #Events | Consult, Manage |@Irish_TechNews Contributor | Networker | #womensinspire | #SMClinicIre| Go to #socialmedia #blogger | #Speaker The…

9 years ago

The customer experience book. Reviewed

By @SimonCocking. Review of 'The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business' by Alan Pennington.…

9 years ago

Everything You Need to Know About Hong Kong’s FinTech Ecosystem: Startups, Regulators, Investors and Accelerator Programs

Latest great guest post by by Elena Mesropyan. Elena is a Market Research Analyst at LTP where this article first appeared. http://irishtechnews.ie/38-fintech-companies-in-kenya-to-look-out-for-in-2017/ Why…

9 years ago

Salesforce Introduces Service Cloud Einstein, the World’s number 1 Intelligent Customer Service Platform

Salesforce, the Customer Success Platform and world's number one CRM company, has launched  Service Cloud Einstein, the world’s number one intelligent customer…

9 years ago

Salesforce Releases Second Annual State of Service Report, Uncovering Insights for The Future of Customer Service

Salesforce, the Customer Success Platform and world's #1 CRM company, today issued its Second Annual State of Service research report,…

9 years ago

How to sell online by Christer Holloman, reviewed

By @SimonCocking. Review of How to Sell Online: The Experts’ Guide to Making Your Business More Successful and Profitable Online, by Christer…

9 years ago

Why Experience Is Now the Difference Maker in Digital

By Bryan Adams, CEO & Founder at Ph.Creative There’s no two ways about it. Experience is now THE difference maker in…

9 years ago

Business Showcase: MGCool

By @SimonCocking.  MGCOOL has been committed to sports cameras, fitness trackers and other gadgets for a long time. Its central goal is…

9 years ago

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