Amazon doesn’t have the most successful and profitable loyalty programme with Prime because they got it right straightaway or just…
A one day “SMART Retail” conference is coming to Belfast in September to help Northern Ireland’s retailers and high street…
Quality Assurance (QA) is an essential process within any business, but did you know it's also the key to creating…
Describe the company – the elevator pitch … Preoday is a digital ordering platform that helps food and retail businesses…
Guest post by Apoorv Bhatnagar Choosing the best help desk software to aid in customer support processes is a tricky…
Two established software companies; OnePageCRM and Ordorite Software both Galway based, with respective CEOs Stephen Connolly, Ordorite Software and Michael…
Phones are one of the key channels in which businesses can invest in to further their growth. However, choosing the…
By Royston Guest Are you thinking ‘inside out’ or ‘outside in’? Great businesses and their leaders think ‘outside in’, the customer…
By Leslee O’Loughlin, Human Resources Manager Enterprise Rent-A-Car Ireland In this digital age, customer service seems to be an area…
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