Networking solutions provider Bootstrap was acquired by IT services company Arkphire during 2016. The company recently celebrated its’ 40th anniversary in busi...
Guest post by Apoorv Bhatnagar
Choosing the best help desk software to aid in customer support processes is a tricky job, especially when the budget is a con...
By Minter Dial
Many companies have decided that being customer centric is the new way forward. Some brands — most notably Zappos and owner Amazon — discovered quite a while ago how powerful being customer centric is. To wit, it’s Amazon’s mission ...
