Call Centre

New York and Moscow are the Leaders to have Cutting-Edge Contact Centres

Melanie BoylanDecember 6, 2018

Smart cities around the world implement a lot of innovative technologies to ease the communication with their residents. Moscow has evaluated world’s city conta...

Cutting EdgeInnovationRussiaSmart CitiesWorld News

AIB to introduce voice id authentication on card service and branch phone lines

Irish Tech NewsOctober 24, 2018

As part of AIB’s commitment to provide customers with innovative new services, AIB commence the roll out of Voice ID authentication across Card Services and Bra...

Tech News

Genesys – Southern East Africa steps up customer experience focus

Melanie BoylanOctober 22, 2018

Genesys Southern East Africa (SEA) expands as region seeks world-class Customer Experience (CX) solutions CALIFORNIA, United States of America, October 22, 2018 -- Enterprises in Southern East Africa and Mauritius are rapidly stepping up their eff...

Artificial IntelligenceBusinessCloudCustomer ExperienceInnovation

What to think about when choosing call centre software

Irish Tech NewsOctober 16, 2018

by Apoorv Bhatnagar A brilliant product or service alone will no longer guarantee a business’ success. Customer experience trumps everything when it comes to...

BusinessEntrepreneurFuture Trends

How Call Centre Software Can be Profitable for Your Business

Andrew CarrollApril 4, 2018

Phones are one of the key channels in which businesses can invest in to further their growth. However, choosing the right channel is an art in itself. If you wo...

BusinessCloudCoworkingPhones

Irish Tech Startup launches game based training application across 36 hotels

JohnMarch 14, 2016

Irish tech startup, JamJou have rolled out their innovative game-based training software to 36 Jurys Inn hotels across Ireland and the UK. JamJou have developed game-based training software that uses new technology with ‘gamification’ mechanisms t...

CloudGamingInternetStart Ups

Podcast

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

DAB Radio insights with Kevin Brannigan, CEO Bay Broadcasting

Crypto

Stripe builds out the economic infrastructure for AI with 288 launches

What Could Your Wallet Look Like in the Future?

Could Crypto iGaming be a game changer in Ireland?

Business Showcase

Over 100 Women in Business attend Tri-County event to mark International Women’s Day 2026

Business Showcase : Wealth Transfer Token (WTT)

HMD Fusion Revolutionizes Smartphones with Smart Outfits and Detox Mode

Reviews

There’s Nothing Like This: The Strategic Genius of Taylor Swift, reviewed

Climate Wayfinding Healing Ourselves and the Planet We Call Home, reviewed

The Cognitive Athlete: Sustainable Peak Performance for Leaders, Thinkers and Doers, reviewed

Cutting Edge

Istanbul Blockchain Week 2026: Where East Meets the Future of Web3

Greenvolt Next to create 50 new jobs at Waterford HQ

Beyond the Data Centre: How AI Is Reshaping Digital Infrastructure

Interviews

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

Web3’s Hiring Reality Check, Owen Healy on AI Stealing Your Job

New York and Moscow are the Leaders to have Cutting-Edge Contact Centres

How Call Centre Software Can be Profitable for Your Business

Irish Tech Startup launches game based training application across 36 hotels

Day 2 Dublin Tech Summit podcasts

Day 1 Dublin Tech Summit podcasts

DAB Radio insights with Kevin Brannigan, CEO Bay Broadcasting

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