New app gives patients the ability to manage their medication through the touch of a button

Are you ttruggling to keep track of your prescriptions? With the launch of the brand-new Sam McCauley Chemist app, consumers can now say goodbye to long pharmacy queues and can instantly view their medical history, with the touch of a button. The new innovative app provides an all-in-one platform for patient and carer medical management.

The all-in-one app provides a direct link to a local Sam McCauley Chemist, allowing patients and carers to upload their prescriptions to the system and order within a few quick clicks. Once the prescription is ready, the app will send a notification directly to the phone and can be collected with the original paper prescription at the customer’s own convenience, if the customer is collecting repeat prescriptions from their regular Sam McCauley chemist.

This click-and-collect service is ideal for busy parents and carers alike, they can simply pre-order a prescription and avoid having to wait in the queues for it to be prepared. The app also allows consumers to directly message their pharmacist with queries about their medicines, receive medication reminders, and provides access to their complete medicine history. These unique elements will be useful for consumers who require an out-of-hours emergency service, if they are attending a different GP, or for those in caring roles for older people who often have several different prescriptions at one time.

Launching the app, Geraldine Ramage incoming Group Superintendent Pharmacist for Sam McCauley Chemists, said: “Sam McCauley Chemists is delighted to launch our new app, and help our customers and healthcare professionals manage their medication at ease. The app will be especially beneficial for parents of young children or those caring for the elderly as they can, subject to valid consent, have the medication history for those they are caring for on their phone. It will also be extremely useful for attending emergency doctors or hospitals whilst away from home such as on their holidays. We believe this app will truly revolutionise medication management.”

Sam McCauley Chemists, which has approx. 200,000 unique patients annually across its 32 stores, will have dedicated App ambassadors available in certain stores throughout the summer, introducing the app and training patients on the app’s features and functionality.

Benefits of the app are listed below:

• Current medication
  • The patient or carer can order the medication items that are on ‘repeat prescribing’ in their pharmacy, and these will automatically be notified to the pharmacy and placed on the work schedule of the dispensary, ensuring that they are prepared and ready to be collected on the date that the patient has indicated.

• Prescription History
  • The patient or their approved carer can view their prescription and medicines dispensed history. This feature is particularly useful if the patient needs to access emergency or out-of-hours care, or when on holiday as it gives other health care professionals a full and clear view of the medication which the patient has been prescribed.

• Pharmacy details
  • The Sam McCauley App also provides the patient with contact details and opening hours of all Sam McCauley Chemists. Patients can also take and send a photograph of any new prescription, thereby speeding up the time that the patient needs to spend in the pharmacy waiting for the prescription to be filled.

Patients will still need their original paper prescription unless they are collecting a repeat prescription from their regular Sam McCauley Chemist. Your local Sam McCauley Chemist will not need the original paper prescription as it will be stored on file. In this instance, customers can simply show a photo of the repeat prescription on their Sam McCauley Chemist app.