Mercury Elite Pro Dual, OWC, reviewed

Review of  OWC Mercury Elite Pro Dual with 3-port Hub

For a big box the device itself is not that big, approximately the length and width of a normal business book, and about three inches deep. It is a pleasant surprise too not to have a fan loudly whirling when it is on. It actually seems to make virtually no noise at all, and equally it doesn’t seem to get very hot either, which a plus after those old solid devices that made an awful racket and also got very hot too.

While the blurb below suggests that this is a plug and play set up, our experience was not like that. There are a few, non obvious, configuration steps that you do need to go through. Do you want it set to Raid ), JBOD, RAID 1, or Span for example? And especially as there is no tool supplied to turn the relevant dial once you have established which setting you want.

This was a potentially serious bump in the road, however on their webite there was a good chat tool, and asking what were potentially dumb questions we were guided through the set up process. This did still require being referred to a 3rd party youtube video explainer, which did help us to get it all configured, but would again validate our experience that this was not a plug and play experience. After this it all progressed much more smoothly and it seems like a good piece of gear to have on your desk, though more one for heavy duty users rather than casual ones.

The manufacturer’s specifications for the Mercury Elite Pro Dual, OWC

Universally compatible: works with any USB-equipped Mac, PC, or mobile device such as iPad Pro, gaming consoles, you name it that supports external storage

Pro-grade storage with real-world tested1 performance

Connect and charge: Three USB ports for audio or video mixers, cameras, card readers, tablets, keyboards, mice, anything USB

Configurable capacity: up to 32TB of high-performance data storage

Plug and play & ready to go: no drivers needed and includes USB connecting cables

Optional, user configurable hardware RAID settings for 0, 1, Span, or independent mode operation for advanced users with specific application requirements

Whisper-quiet: heat-dissipating aluminum with high-efficiency cooling fan

Easy drive monitoring: front panel activity LEDs offer instant status update

Quality and Reliability assured: all solutions undergo rigorous multi-step testing and performance certification

Up to 3 Year OWC Limited Warranty with 1 Year Level 1 data recovery and lifetime US-based support

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