Moscow Government has launched its first service for digital meetings among neighbors via e-voting platform Active Citizen. Now every Moscow citizen is able to arrange an online meeting with neighbors and vote on various house management issues via blockchain.

 Moscow, March 14 – Today Moscow Government has launched digital communication service that enables holding online meetings and polls between neighbors via blockchain.  The service is called “Digital Home” and operates via blockchain-based platform Active Citizen. This large-scale project is the next step to further develop micro-communities in the city.

According to the city regulations, every residential house is managed by a group of neighbors. From time to time they should conduct a general face-to-face meeting in order to decide whether to install a driveway access gates to the yard, to replace the entrance door, to hire a new doorkeeper or to choose new management company.  According to the latest statistics, between five and seven thousands of such meetings arranged annually.  At the era of limited time, the Digital Home has been launched to simplify communication between neighbors and relocate their meetings to online platform.

Each question that should be put forward for discussion and further voted for or against is now moved to polls via blockchain in e-voting system that is easily accessible at any point of time either from desktop or mobile application.  The online meetings are available for various groups of people: owners of apartments, registered neighbors, management organizations, homeowners associations (HOAs) and the Capital Repair Fund.  The information about current surveys and meetings is available through applications, per e-mail or SMS.

The activity in e-voting platform Active Citizen shows that micro communities are on the rise and citizens are interested in their local issues. Big Data collected from Active Citizen polls illustrates that targeted voting have much higher engagement rate rather than city-wide voting. The statistics reveals that citizens are mostly engaged when the poll is targeted either by their social group, district or their occupancy. For instance, geo-targeted poll “How my district will be redeveloped” engaged 76% of respondents and profession targeted poll “Best ideas to improve my clinic” attracted 65% of respondents.

With this regard, Digital Home is the platform to engage the neighbors to communicate with each other and build stronger local community online.

Andrey Belozerov, Strategy and Innovation Advisor to CIO of Moscow, highlights the importance of building micro communities in the city: “We believe it’s essential to build a convenient environment to allow neighbors to influence the neighborhood they are living in. The pace of life in megapolises imposes its conditions and it is rather difficult to find a suitable time for everyone and schedule a meeting between neighbors offline. Digital Home is a user-friendly tool to allow neighbors to create eco-system they want to live in”.

Since the launch in 2014, Active Citizen e-voting platform has gathered more than 2 million users and 93 million opinions. In total, there have been 3,510 polls held.  Active Citizen motto is “The city entrusts you to decide”. Recently Active Citizen has launched blockchain in order to increase transparency. Through blockchain every vote in Active Citizen will become a smart contract which is publicly viewable and transparent. Once the vote is placed, it will be listed in a ledger consisting of all votes taken place across a peer-to-peer network. It will guarantee that the data will not be lost or altered by someone after the vote was casted so there is no chance for fraud or third-party interference.

Active Citizen is a non-political e-voting system that allows Muscovites to decide on a wide range of issues to make their life in the city more comfortable. For instance, they have chosen new public transport routes and introduced speed limits in the city center. Other examples of polls are as follows: construction and further expansion of bike lanes, expansion of pedestrian zones, free Wi-Fi in metro and parks, dance master classes and music bands playing in city parks.

About the IT Department of Moscow Government (DIT)

The IT Department of the Moscow Government (DIT) is responsible for building IT infrastructure that aims to transform Moscow into a Smart City.  Projects capitalize on digital technologies to improve the lives of citizens and the efficiency of government structures. The implemented projects include e-Government, Digital Public Services, the United Medical Information System, the Moscow Online School, the Intellectual Public Transport System, Wi-Fi city solutions and many others.

About Active Citizen

Active Citizen is e-voting platform allowing citizens to influence the urban transformation of the city. Moscow has involved a great number of residents in the city management via digital platforms Active Citizen, Our City and Crowd.Mos.Ru allowing citizens to communicate with the city authorities. The highly developed infrastructure and e-readiness play a major part in these platforms success: 72% of Moscow citizens use smartphones, and an average Moscow citizen spends 1% of income on broadband, so everyone is online and ready to take part in city management.


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