Landmark Technologies boosts automation for businesses with Rewst partnership

Landmark Technologies, an Irish provider of IT and cybersecurity services, has announced a new partnership with Rewst, the leading automation platform purpose-built for managed service providers, to boost efficiency and streamline operations for Irish businesses.

Rewst technology automates up to 60% of IT and business processes – including helpdesk, onboarding, and billing functions – reducing the need to hire additional staff and implement or develop new internal systems. It speeds up traditionally lengthy processes across areas such as ticket resolution, password resets, invoicing, and reporting, with average savings for businesses of up to 500 hours per month.

This technology helps organisations to simplify their operations by improving integration, workflows, and accuracy, while reducing costs and enhancing the customer experience. The partnership will enable Landmark to better address these evolving customer needs, strengthen its automation capabilities, and support both company growth and the continued expansion of its client base.

Landmark has also rolled out a self-service portal which enables customers to submit and track IT requests round-the-clock, automates permissions to access folders and files, and provides a facility to add or remove joiners and leavers. This will ultimately lead to a reduced number of tickets, uninterrupted service, and quicker resolution times. Landmark will continue to add new automated services as the demand for increased system integration and streamlined workflows grows.

This fully managed solution is flexible and scalable in line with business growth, and frees up skilled teams to focus on core business tasks. In fact, Rewst’s platform saves customers an average of €615,000 annually in reduced manual effort, errors, and delays.

Ken Kelleher, Managing Director, Landmark Technologies, said: “This new partnership will be a game-changer for customers with the ability to remove highly repetitive elements from their key business processes – ranging from IT and HR to finance and customer service. The addition of Rewst’s platform to our portfolio will enable us to continue to meet the changing requirements of organisations as the business landscape evolves faster than ever before. This technology strengthens our ability to deliver fast and cost-effective IT support, while improving system integration and workflow efficiency. We are excited to roll out this cutting-edge automation technology to customers to support their continued growth and innovation.”

Melvyn White, Director of Sales – EMEA, Rewst, said: “Automation can help businesses to turn some of their biggest challenges into opportunities. We are looking forward to working closely with Landmark as they have the proven experience and skills to deliver our platform to a wide range of Irish organisations. This is especially important as the needle turns increasingly towards the adoption of automated and more streamlined processes. In turn, this will enable businesses to remain competitive and keep a sustained focus on their own growth.”

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