HRLocker awarded Business All-Star Customer Success Company of the Year by AIBF for its unwavering commitment to excellence

HRLocker, a leading provider of human resource (HR) solutions based in Co. Clare, has announced it has been awarded the prestigious Business All-Star Customer Success Company of the Year 2024-25 accreditation by the All-Ireland Business Foundation (AIBF). The honour recognises HRLocker’s unwavering commitment to empowering HR professionals, enhancing workplaces, and boosting the employee experience.

Celebrating over two decades of delivering innovation and excellence in HR technology, HRLocker has solidified its position as a leader in the field and consistently demonstrated its dedication to customer success. Founded by Adam Coleman in 2004, HRLocker has grown from a local HR consultancy to a global leader in cloud-based HR management tools.

The company’s platform offers a comprehensive suite of services designed to automate essential HR tasks so organisations can focus on more strategic growth and employee engagement. It serves customers in more than 55 countries, enabling them to drive efficiency and foster a more productive work environment.

“I am delighted to commend HRLocker as the Business All-Star Customer Success Company of The Year 2024-25,” said Kieran Ring, deputy chair of the AIBF adjudication board. “This award recognises HRLocker’s dedication to customer success, showcased through their exceptional support, user-friendly solutions, and significant contributions to their clients’ organisational achievements.”

As noted by the AIBF, the HRLocker’s approach goes beyond improving HR operations to fostering a culture of inclusion and continuous improvement, making it a trusted partner for organisations seeking to enhance their HR capabilities and employee experience.

In reaction to the award, HRLocker founder and CEO Adam Coleman said, “Our customers are at the heart of our business, and their success is our driving force. We prioritise quality and trust in all our relationships and work diligently to provide exceptional service. I want to thank our valued customers for their continued support and our dedicated team, which has been instrumental in achieving this honour.”

The AIBF is an autonomous national accreditation body that promotes best-in-class Irish businesses. Its rigorous assessment process provides a measure for hundreds of companies across the republic. AIBF Managing Director Kapil Khanna explains, “We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors,”

“We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics.” 

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