Fleetmatics Group today marked the official opening of its Network Operations Centre (NOC) in Tallaght, Dublin, a custom-built facility housing the company’s operations and application support engineers.
Fleetmatics, a Verizon company, enables businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforce, by extracting actionable business intelligence from real-time and historical vehicle and driver data.
The announcement was made as part of Engineers Week 2017, an annual campaign to inspire the next generation of engineers and excite students about the possibilities a career in engineering can offer.
John Molamphy, Vice President of Engineering, Fleetmatics, A Verizon Company said: “Ireland is where the Fleetmatics story began and to this day plays a crucial role in our global business. It is fitting that the official opening of our Network Operations Centre comes during Engineers Week as Dublin is home to our research and development team. The NOC leverages our state of the art monitoring solutions to manage our applications, infrastructure, customer experience and business performance real-time. This allows us to predict and resolve potential issues before they ever materialise, and ensure we deliver great customer service levels.”
Fleetmatics’ workforce in this country is primarily engineers, with talent based here playing a leading role in delivering cutting edge UX, SaaS, Mobile, IoT and data analytics projects.
In the NOC, Fleetmatics monitors billions of system interactions a day, providing valuable insights into customer usage and system performance trends. An Early Warning System monitoring wall, which is fifty feet in length, enables Fleetmatics to identify a potential performance issue early and remedy it, ensuring a seamless customer experience.Pictured at the opening was from left, Caroline Spillane, Director General, Engineers Ireland, Peter Mitchell, Chief Technology Officer, Fleetmatics, A Verizon Company, Susan Kim, CFO, Verizon Telematics and John Molamphy, Vice President of Engineering, Fleetmatics, A Verizon Company. Photo Chris Bellew/Fennell Photography.
To celebrate the official opening of the NOC, a class of students from Cnoc Mhuire Senior School in Tallaght toured the facility and took part in fun Engineers Week activities.
Caroline Spillane, Director General, Engineers Week said: “Engineers Ireland is delighted to join with Fleetmatics in marking this important milestone for the company during Engineers Week. Ireland is known internationally for its engineering talent and it’s great to see Fleetmatics investing in a new Network Operations Centre to ensure that its customers around the world benefit from the innovation that takes place here.”