Dell Technologies announce Rola Dagher as new global chief

Dell Technologies today announced Rola Dagher as its new global channel chief. She will be reporting into Bill Scannell, Dell Technologies president, global sales and customer operations.

Dagher will lead Dell Technologies’ global partner strategy, vision, enablement, program design, and experience. She begins her new role on September 7th. Dagher returns to Dell Technologies after three years as president of Cisco Systems Canada.

Prior to Cisco, Dagher held sales and leadership roles in Dell’s Enterprise segment and Infrastructure Solutions Group. Prior to that, Dagher helped lead the channel for Bell Canada for 13 years. She has a strong track record of removing partner complexity and delivering simplicity to customers.

“Dell’s commitment to the channel is unwavering, and with Rola assuming the Global Channel Chief role we’re poised to continue the winning streak we’ve been on since the formation of Dell Technologies,” said Scannell.

“Rola is passionate about partners, and we’re excited to have her at the helm of a channel business that has grown to deliver $52B in order revenue annually while driving greater clarity and predictability of engagement for our partners.”

“Partners are the foundation of our success today and tomorrow, and I’m inspired by the passion and drive of Dell’s channel team,” Dagher said.

“My commitment is to listen, learn, and lead through our partners to deliver best-in-class transformational solutions and a digital-first customer experience. I’m looking forward to building upon our deep relationships with partners and leading this incredible organization to further success.” Dagher succeeds Joyce Mullen, who after a 21-year career at Dell, announced her departure in July.

The Dell Technologies Partner Program is built to be simple, predictable, and profitable. Partners have asked for even better predictability of engagement. To do that, Dell is aligning the channel with core sales teams in each region.

Channel sales are now aligned to Dell’s International sales leader, Aongus Hegarty. Aongus Hegarty was appointed as President of International Markets at the beginning of 2020 having previously been EMEA President at Dell Technologies.

As part of this, Dell is introducing a new International Channel Lead, Diego Majdalani, who will report into Hegarty. Majdalani has led sales for the Latin American region for the past seven years and brings deep partner expertise and knowledge to the role.

This structure allows Dell to better support partners within the regions and promotes operational consistency and predictability with core sales teams while maintaining a strong global presence.

Each of these leaders has been a partner advocate for many years and is committed to partners’ success.

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