Dell Technologies Expands Limerick Customer Solution Center Innovation Lab Capabilities

Minister for Finance Michael McGrath TD joined Dell Technologies to announce the expanded capabilities of its Customer Solution Center (CSC) Innovation Lab located at its campus in Limerick.

The CSC Innovation Lab provides a unique environment for organisations to test and deploy new digital solutions to address specific business challenges. Global customers can experience real-life examples of how AI, 5G and edge computing can advance the development of smart cities, connected healthcare and Industry 4.0.

The expanded capabilities, built in collaboration with partners Vodafone and Ericsson, include the implementation of edge computing and emerging technologies such as computer vision, advanced analytics, and private wireless networking. This will enable customers to develop new ways to capture, analyse and make decisions at the edge, in proximity to the data source. Access to this new capability will support customers and partners in industries including manufacturing, healthcare and agrifood sectors. The expanded offering ensures that Dell can accelerate the pace of digital transformation for customers from the edge to the cloud.

The partners, together with NovaUCD, the hub of innovation at University College Dublin, are developing an accelerator programme to support innovative start-ups with global potential accessing Dell’s CSC Innovation Lab to test their new solutions.

The partnership and expansion of the CSC Innovation Lab, which is one of 14 CSCs globally, comes following the recent opening of Dell’s redeveloped Cork Customer Solution Center and the Open Telecom Ecosystem Lab, also in Cork.

“Dell Technologies has continually been at the forefront of innovation and helping businesses here in Ireland and across the globe to harness new technologies,” said Minister for Finance Michael McGrath TD at the Customer Solutions Centre in Limerick. “The expansion of the company’s capabilities at its CSC Innovation Lab in Limerick and its support for innovative Irish start-ups is very welcome news. It not only highlights the company’s commitment to Ireland but also the importance of helping businesses to embrace edge computing and emerging technologies. I wish the Dell team in Limerick, Cork, and Cherrywood every success into the future.”

“Since 2019, the CSC Innovation Lab has provided a space for industry leaders to collaborate with our team to unlock the power of technology for their businesses. With this exciting addition to our global Customer Solution Centers’ capabilities, we will enable our customers and partners to harness data at the Edge to accelerate innovation within their organisations and deliver new products and services,” said Des O’Sullivan, Vice President of Customer Solution Centers at Dell Technologies.

Seán O’Reilly, EMEA Vice President of Logistics and Limerick Site Leader at Dell Technologies, added: “We’re thrilled to welcome Minister McGrath to our Customer Solution Center Innovation Lab here in Limerick and unveil the enhanced offering for our customers both globally and here in Ireland. The broadening of our capabilities and the continued evolution of our multi-functional campus in Limerick will help ensure that our team remains at the forefront of digital transformation.”

Donal Travers, IDA Ireland’s Head of Technology, Consumer and Business Services, welcomed this announcement saying: “Dell is a pillar company in the Irish enterprise technology ecosystem. The partnerships announced today will see the implementation of critical technologies in customer solutions and will further enhance Dell’s positive impact across the business, educational, and entrepreneurial community in Ireland”.

For more information about Dell’s Customer Solution Centers visit: https://delltechnologies.com/customersolutioncenters