Recently, I attended a family wedding, and it was a most enjoyable day and evening.
It was lovely to meet family, some of whom I had not seen in months and ot...
Do you bear the curse of the Mummy manager? As managers, we’re wrapped up with scraps of lessons and experiences we’ve picked up from colleagues, mentors and ot...
The picture above has been hanging on my office wall for over twenty years. Some people I have engaged with online have commented on the image and enquired abou...
It’s a costly business to employ customer-facing personnel. (This article will improve their effectiveness)
Nobody cares about what you do until you tell them...
Who told Ronnie Drew, Shane McGowan, Tom Waits or Lisa O'Neill they could sing?
They are not singers in the classical sense, but they can hold a tune and...
Recently, I was asked to help a team of students prepare a pitch important for them and their college. The college had previously entered this competition for s...
It should not be the day before, and you should not be pulling out your previous slide deck, changing the title slide, or doing what you usually do, talk about ...
Speakers and their advisors frequently put too much emphasis on body language.
It’s not about your gestures, it’s what you have to say that matters.
What do ...
Recently, I turned up to hear how a group of customer-facing “Business Development Managers” (BDM’s) told the story of their business.
What happened was as I ...
