By @SimonCocking

Modus IT Award-winning boutique web site design / development company where each site is unique and happy clients are our best salespeople

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Describe the company – the elevator pitch …

We are an award-winning, boutique website design & development company trading since 2002. Most of our work is referrals and extra work from existing clients. We do our absolute best, because we know it will pay off down the line. Satisfied customers are our best salespeople.

How are you different?

No two of our websites are alike. They’re all unique, custom-designed for our clients. We don’t use off the shelf templates.

Here’s how we operate:

Step 1. Potential client contacts us through our lo-call number 1890 202 107 or email [email protected].

Step 2. We meet them and listen to what they’re looking for. We make some suggestions and discuss the project, objectives, deadline, budget, etc.

Step 3. Based on the meeting, we put together a fully-costed website proposal with our understanding of all that the project entails, all broken down by cost with timeline, milestones, etc..

Step 4. If the potential customer is happy to proceed, we issue an invoice for 50% of the agreed fee and on receipt of payment, we begin work. This is the point when the proposal can be amended to suit the clients requirements and budget.

Step 5. We draft up a website template and if the client likes it, we turn it into a website, adding content. If it isn’t to the client’s liking, we take their feedback on board and redraft until they’re happy with the look and feel of the new site.

Step 6. Once the site is fully live, the final payment is due.

Step 7. If the client wants us to provide ongoing support, maintenance and development, we enter into a service level agreement with the client.

Contact us at [email protected] or lo-call 1890 202107 to get the ball rolling.

Why will the company / product do well?

We have many clients with us for ten + years. We believe this loyalty shows our clients like our service and pricing.

Where are you based? How long will you stay there?

We’ve just moved to new offices at Dame House, Dame Street, Dublin 2. We’re here until we need to expand again.

When was the company launched?

July 2002

What have been your biggest wins to date?

In terms of clients, wins are landing and retaining long-term clients like Aiken Promotions, ISCP, INDI, IMRO. We’ve recently added the Shannon Group and Warner Music to our client list. We have 5 Irish Web Awards, a Digital Media Award and an Irish Internet Association Award. This year, we’re up for 6 Irish Web Awards and several Eir Spiders. Watch this space.

What type of people are you trying to attract?

Our ideal client is:

  • professional and fun to work with.
  • listens to our advice, heeds it and acts on it.
  • values our work and pays on time.
  • refers us to new clients.
  • a household name that we can shout about. (Bonus!)

Tell us about your team?

Perfectionist geeks. In a nutshell.

What are you long term plans for your product / company?

Grow with clients. Constantly improve service. Success breeds success.

What are your favourite tech gadgets?

Not so much a gadget as an app, all the team love music and we have many music industry clients like Aiken Promotions, Vicar Street, IMRO, Mick Flannery and Warner Music Ireland. We’re not into gadgets for the sake of it, but music apps don’t come much better than Shazam.

What tech gadgets do you wish you could use to help you?

A child-proof laptop would be handy when our Marketing Director is working from home and an unbreakable smartphone is on our Director of Operations wishlist.

Anything else you’d like to add / we should have asked?

We’ll be at the Irish Web Awards and the Eir Spiders so don’t be shy, come over and say hello.

How do people get in touch with you?

Email Eamon at [email protected] or lo-call 1890202107. You can also check out twitter, facebook   or, if you’re old school, visit www.modus.ie.


If you would like to have your company featured in the Irish Tech News Business Showcase, get in contact with us at [email protected] or @SimonCocking

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