Welcome to episode 16 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI across the world.

Today’s guest is Callum Donnelly, who is the co-founder of Parrotscribe. Set up in 2018, ParrotScribe allows users to collate important commercial data from customer and internal communication in one place from voice call transcripts, emails and instant messages.

Parrotscribe’s platform captures valuable data from audio calls with a low-cost transcription engine during or after a call and then you can transcribe the entire call or alternatively use their call time duration slider that allows you to transcribe sections of any phone call.

In today’s mini-episode, Callum will tell you about:

What inspired him to set up Parrotscribe

The importance of customer insights and feedback in creating the product

His journey as an entrepreneur and being able to experiment with a new startup company

How Voice AI and automation will impact the market, such as the RegTech and Fintech sectors

How AI will impact the future of the workplace

What did you make of Callum’s podcast? Where do you see the future of Artificial Intelligence heading in the next few years? I would love to hear your thoughts so please leave a comment below.

If you would like to hear more from AI in Action then please subscribe and don’t forget to like and share with your friends on social media.

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