Adyen Partners with Prommt to Power Seamless, Secure Payments in Hospitality and Beyond

Adyen, the global financial technology platform of choice for leading businesses, has announced a joint partnership with Prommt, the premium pay by link solution trusted by top brands in hospitality, travel, luxury retail, and professional services. With both companies holding a leading market position in hospitality, this collaboration enables Adyen to deliver a deeply integrated, seamless payment experience for hotels using Oracle OPERA (v5 and Cloud), streamlining operations, reducing fraud, and elevating the guest payment journey.

Prommt’s market-leading platform enables hotels to request and collect secure, efficient and premium branded remote payments. It supports features like scheduled sends, automated reminders (SMS/email), file attachments, reporting, and refund management. With a deep integration to Oracle OPERA, the platform automates payment workflows, updates the guest folio in real time and triggers email alerts on successful payments. Trusted by the world’s finest hotels, Prommt holds an all five-star rating on the Oracle Cloud Marketplace.

The partnership has already made a strong impact in the market, marked by a successful win with Urban Hive, a vibrant hotel brand under Hively Hospitality, a group that owns and franchises hotels across multiple countries. The combined solution is helping Urban Hive transform its payment workflows and deliver a more secure and seamless guest experience.

“We are proud to partner with Prommt to enhance the payment experience for our hospitality clients,” said Nicole Olbe, Managing Director UK at Adyen. “Prommt’s deep integration with Oracle OPERA and its innovative approach to remote payments, eliminates the need for manual transaction processing and ensures Opera is updated in real time, helping hotels improve efficiency, security, and guest satisfaction.”

Nicole Olbe added: “In today’s hospitality landscape, delivering a smooth and secure payment experience is essential to building guest trust and driving loyalty. Partnering with Prommt brings together two complementary strengths, innovation in remote payments and deep expertise in unified commerce to deliver real impact for hotels. Together, we’re empowering businesses to elevate the guest experience while driving operational efficiency.”

The partnership is set to benefit not only the hospitality sector, but also industries like luxury retail, automotive, professional services, and builders merchants — where Prommt is increasingly being used to streamline B2B and remote payment flows.

“We are delighted to partner with an industry leader like Adyen,” said Donal McGuinness, CEO at Prommt. “This partnership aligns perfectly with our commitment to innovating the payment experience for hospitality and other business sectors around the world, delivering a faster, safer and more branded payment journey that supports both operational excellence and revenue growth.”

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