What’s hot in 2017: 5 tech trends that will shape the future of customer experience

By Steven Van Belleghem. Keynote speaker & inspirator on customer centricity in a digital world. Author of When Digital becomes Human, Conversation Manager/Company. A year is a long time in the digital world. The tech developments of today will have a significant impact on how customers interact with products and services tomorrow, so here are five trends … Continue reading What’s hot in 2017: 5 tech trends that will shape the future of customer experience